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Academic nurse leaders play a pivotal role in fostering civility and co-creating healthy work and learning environments. The dynamics of academic incivility are complicated, complex, and multidirectional including, but not limited to, uncivil experiences occurring between and among faculty, students, preceptors, administrators, staff nurses, and other healthcare professionals. Left unaddressed, incivility and other disruptive behaviors can become embedded in the organizational culture and have a direct impact on employees as well as students and patients served by the organization. Further, incivility is associated with increased employee turnover, poor productivity, detrimental effects on the health, well-being, and job satisfaction of nurses, and serious financial loss of the healthcare system. The stakes are even higher in healthcare settings where uncivil encounters can result in life threatening mistakes, preventable complications, and harm to or even death of a patient. 

At the end of this module, you will be able to:

  1. Define civility, incivility, and other forms of workplace aggression.
  2. Describe the impact of incivility on individuals, teams, organizations, and patient care.
  3. Examine individual and organizational competencies to build healthy work environments using the Pathway for Fostering Organizational Civility©.

Author:

Cynthia Clark, PhD, RN, ANEF, FAAN

Leadership Development Modules

Sharpen your leadership skills using this on-demand series designed exclusively for nursing deans, faculty, and graduate students. Modules will enrich your understanding of key principles and practices needed for leaders to succeed in the academic arena. AACN has developed this series in conjunction with seasoned experts who offer guidance and practical strategies on how to navigate real-world challenges and amplify your effectiveness. Content is designed to stimulate fresh thinking and provide solutions to some of your most pressing challenges. This resource was developed for nursing professionals at all levels, including those aspiring to leadership roles.


Pricing and Continuing Education

$75.00

The American Association of Colleges of Nursing is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center's Commission on Accreditation. The entire module and assessment must be completed to earn contact hours. This module is approved for 4 Nursing Continuing Professional Development Hours.

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