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Central London Community Healthcare NHS Trust (CLCH) – Project Support Volunteer

Details of the Charity:

Central London Community Healthcare NHS Trust (CLCH) provides community health services to an exceeding population across eleven London Boroughs and Hertfordshire. The organisation delivers high-quality healthcare and ensures support for patients at every stage of life, including health visits for new-borns, community nursing, stroke rehabilitation, and palliative care for individuals nearing the end of their lives.

Details of the Volunteering Opportunity:

In this role, you will be responsible for contacting patients via telephone to gather feedback about their experience with the organisation’s services, helping to identify areas of improvement. As a Project Support Volunteer, you will acquire skills such as enhancing your confidence, learning about confidentiality, being patient and understanding.

Typical duties include:

  • Gathering patient perspectives by actively listening to patient concerns and suggestions
  • Evaluating and analysing the data collected
  • Communicating and reporting the gathered feedback to the appropriate team
  • Maintaining confidentiality and privacy between the patient and the organisation

Please note, this organisation requires a minimum 6 months commitment for 4 hours per week in addition to two references and a DBS check (fully funded).

Additional Benefits:

  • Volunteering hours count towards the Ã÷ÐÇ°ËØÔ Volunteers Award and Ã÷ÐÇ°ËØÔ Plus.
  • Volunteering achievement recognised on your HEAR Transcript
  • Add work related experience to your CV and Strengthen your cover letter
  • Network with employers
  • Stand out in Job interviews

  • Interested? Apply below:
    Please note '*' denotes mandatory fields
  • Name
  • Have you come to study at Ã÷ÐÇ°ËØÔ from outside the UK
  • If you are an international student which visa do you hold?
  • Would you like to sign-up for a weekly volunteering Newsletter?